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This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
We never ask for personal info, such as credit card numbers or passwords, in emails. However, from time to time, we'll ask you to update your recovery info after signing in. You'll also get a notification titled “Your AOL account information has changed” if any info in your account settings are updated.
While most junk email can seem like a minor annoyance, certain types of email can cause problems for not only you but other people you email. Sometimes these emails can contain dangerous viruses or malware that can infect your computer by downloading attached software, screensavers, photos, or offers for free products.
Keeping your account safe is important to us. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information.
Click any recent activity entry to view its IP address as well as the date and time it was collected. If one is drastically different from the others, remove it and change your password. Be aware that there are some legitimate reasons why your history can show unfamiliar locations, such as your mobile device detecting the wrong location or ...
Some clues of fraud: • Messages marked "Urgent" are usually fraudulent. • If an email address that claims to be from a bank or business headquartered in the United States ends with .cn or any other country code, it is not legitimate. • Many fake sites will place a picture of a fake lock icon on their site.
If you no longer have your Security Key, use these steps: Go to the Sign-In Helper. Sign in and go to the AOL Account Security page. Turn off Security Key 2-Step Verification. When you get your Security Key back or get a new key, you can re-enable 2-Step Verification in your Account Security settings.
What do email phishing scams look like? They're not as easy to spot as you'd think. These emails often look like they're from a company you know or trust, the FTC says. Meaning, they can look like ...