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  2. Fix issues with AOL Mail image challenges

    help.aol.com/articles/what-should-i-do-if-i-get...

    If you can't see the image, make sure your browser preferences are set to display images and try again. Alternatively, you can listen to the image challenge by clicking on the audio icon. Display images in Edge Display images in Safari Display images in Firefox Display images in Google Chrome Display images in Internet Explorer

  3. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.

  4. Enable or block images in AOL Mail

    help.aol.com/.../enable-or-block-images-in-aol-mail

    Choose whether or not to display images in AOL Mail. While the default setting is to show all images except for those in spam emails, turning the setting off can increase the privacy and security of your account by disabling potentially malicious images and content. 1. Click Settings | More Settings. 2. Click Viewing email tab. 3. Scroll down ...

  5. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  6. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.

  7. How do I take a screenshot? - AOL Help

    help.aol.com/articles/how-do-i-take-a-screenshot

    Most operating systems have a built in feature that allows you to take a picture of what is on your screen. If you're asked to provide a screenshot when contacting AOL about an issue, you can use these steps for the most common operating systems. If you're using a different device, contact the manufacturer of the device for specific steps.

  8. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Compose/Write email window • Open a new email by clicking the Write button on the toolbar. • Start typing your contacts in the write mail "to" field. Check your contacts in webmail • Open a web browser and navigate to mail.aol.com. • Check to see if your contacts are all listed.

  9. Find missing emails in AOL Mail

    help.aol.com/articles/find-missing-emails-in-aol...

    Apps that use IMAP and the AOL Mail apps. Some desktop email apps and most mobile email apps, like on iPhone and Android, use IMAP. Actions taken in these apps are mirrored in your AOL Mail account everywhere. Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that ...