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In a scenario where you have V6 & TiVo, then VM should be offering to swap the TiVo for another V6 rather than complicate the issue with the TV360 conversion. If you requested a TV360 conversion from your current situation, then the V6 is software-converted to a TV360-master and the TiVo is hardware swapped for a TV360-mini - and you lose the ...
Options. 07-02-2024 10:46. Virgin Media O2 has become the first major UK provider to publicly launch a residential 2Gbps broadband service and introduce symmetrical download and upload speeds across all of its speed tiers as an optional add-on for customers. Gig2 is Virgin Media’s latest speed upgrade, offering enhanced broadband speeds twice ...
Stream from Virgin Media customers may have noticed a message in recent bills advising of an upcoming name change to their service. We can confirm that from today it will be called Flex. There is nothing to worry about, and this won’t affect your service in any way - you will still be able to enjoy your favourite entertainment in exactly the ...
VM have identified a set of ex-customers who still have an active Virgin Media email account. These should have been closed around 90 days after the broadband account was cancelled. The notifications have just started to go out and VM will fully close the email account 30 days after the initial communication. Dave. I don't work for Virgin Media.
I can't lose that. "As you no longer have Virgin Media services, your Virgin Media email address will become inactive. We’ll close your Virgin Media email account in 30 days, which means you won’t be able to access your inbox after that and contents of your account will be removed and permanently deleted."
Pay your Virgin Media bill on the phone. You can also make your payment on the phone - and you don't even need to talk anyone! Just call our dedicated payment service on 0800 064 3777. Make sure you have your Account number and Area reference number to hand. You can find these details at the top right hand corner of your bill.
@jh_jones When you sign into your primary My Virgin Media account and click on Account Settings> My Virgin media account details and scroll down to Manage other My Virgin Media accounts do you see the secondary account listed? It should either be there as the full VM email address or if you have already changed the username to a third party ...
I finally spoke to someone at Virgin Media last week (Jeff) who understands the problem and he was very helpful. But he got called away for a meeting. He said he would call the next day, but he didn't, and he hasn't been in touch since. To make matters worse, when I phone to ask to give him a message to call me they say it's 'impossible'!
Options. on 21-02-2024 22:05. @IainC1 The only official statement from Virgin Media is that since May 2022 new VM customers are not given a Virgin Media email address. Existing broadband customers are not able to add new VM email addresses since that date. VM said that existing customer email addresses would continue to be supported.
4 weeks ago. Hi, I've had a virgin.net email account for 20+ years and have received an email this week about the impending closure of my account. This is my sole email so it it crucial I retain access to my emails. My daughter has attempted importing my virgin.net account onto a gmail account she's made using gmail's import function and keeps ...