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  2. Telecommunications relay service - Wikipedia

    en.wikipedia.org/wiki/Telecommunications_relay...

    A typical relay service conversation. A telecommunications relay service, also known as TRS, relay service, or IP-relay, or Web-based relay service, is an operator service that allows people who are deaf, hard of hearing, deafblind, or have a speech disorder to place calls to standard telephone users via a keyboard or assistive device.

  3. List of telephony terminology - Wikipedia

    en.wikipedia.org/wiki/List_of_telephony_terminology

    Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number. Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller; Calling party; Conference call (multi ...

  4. Operator assistance - Wikipedia

    en.wikipedia.org/wiki/Operator_assistance

    Operator assistance refers to service provided by a telephone operator to the calling party of a telephone call. This can include telephone calls made from pay phones , calls placed station-to-station , person-to-person , or collect , third-number calls, calls billed to credit cards , and certain international calls which cannot be dialed directly.

  5. Telecommunications device for the deaf - Wikipedia

    en.wikipedia.org/wiki/Telecommunications_device...

    For those with hearing difficulties the telephone ring and conversation sound level can be amplified or pitch adjusted; ambient noise can also be filtered. The amplifier can be a simple addition or through an inductive coupler to interact with suitable hearing aids. The ring can also be supplemented with extension bells or a visual call indicator.

  6. ‘No one should have to be fighting cancer and insurance at ...

    www.aol.com/no-one-fighting-cancer-insurance...

    Instead of being able to calmly focus on her chemotherapy treatment, Arete Tsoukalas had to spend hours on the phone arguing with her insurer while receiving infusions in the hospital. Diagnosed ...

  7. Telenursing - Wikipedia

    en.wikipedia.org/wiki/Telenursing

    One of the most distinctive telenursing applications is home care.For example, patients who are immobilized, or live in remote or difficult to reach places, citizens who have chronic ailments, such as chronic obstructive pulmonary disease, diabetes, congestive heart disease, or debilitating diseases, such as neural degenerative diseases (Parkinson's disease, Alzheimer's disease or ALS), may ...

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