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When a customer decides to use toll-free service, they assign a Responsible Organization (RespOrg) to own and maintain that number. The RespOrg can be either the IXC that is going to deliver the majority of the toll-free services or an independent RespOrg. [6] When a toll-free number is dialed, each digit is analyzed and processed by the LEC.
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
Some small VOIP operators also cannot call toll free numbers. For example, 0701-xxx-xxx cannot call toll free numbers directly, but can call through a live operator by dialling "123" and have them redirect the call. In Thailand, for the Call Free, Free Call, Toll-Free, or Free Phone service, the format used is "1800-xxxxxx". Calls are free for ...
411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [1] although its official name is "directory assistance". [2]
By the 1980s, computerisation of the system allowed British Telecom "Linkline" 0800 freephone numbers and AT&T +1-800- toll-free numbers to be controlled by a database and terminated virtually anywhere with each inbound call itemised and billed individually. This smart network was further refined to provide toll-free number portability in the ...
The requirement that an inbound toll-free number terminate at a special WATS line or fixed-rate service was also rendered obsolete by the 1980s due to intelligent network capability and technological improvement in the 800-service. A toll-free number may now terminate at a T-carrier line, at any standard local telephone number or at one of ...
A collect call service operates under 800 Reverse (operated by Reverse Corp Ltd), [12] in the Republic of Ireland. It offers reverse charge calls from any fixed line phone, pay phone and most mobile phones (even if the prepaid credit has run out), to most fixed land line and mobile phones in the Republic of Ireland. [13]
For DNIS service, the telephone company sends a sequence of typically four to ten digits during call setup. [1] Direct inward dial (DID) service also provides DNIS. For example, a company may have a different toll-free telephone number for each product line it sells, or for multilingual customer support.