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Emotional labor is an essential part of many service jobs, including many types of sex work. Through emotional labor sex workers engage in different levels of acting known as surface acting and deep acting. These levels reflect a sex worker's engagement with the emotional labor.
Although emotional labor may be helpful to the organizational bottom line, there has been recent work suggesting that managing emotions for pay may be detrimental to the employee". [14] Emotional labor and emotional work both have negative aspects to them including the feelings of stress, frustration or exhaustion that all lead to burnout.
What Is Emotional Labor?The term emotional labor was first coined by sociologist Arlie Hochschild in her 1983 book on the topic, The Managed Heart . Hochschild’s...
Emotional labor is particularly common in service or caring occupations (think: flight attendants, waiters, teachers, child care workers, social workers, nurses, nursing home attendants, customer ...
Hochschild draws on the work of sociologist Erving Goffman as well as labor scholar Harry Braverman to discuss the dramaturgical demands and emotional labor entailed by jobs in the service sector, in which workers must "perform" certain roles that entail abiding by certain feeling rules (e.g. "friendly and dependable"). She notes that women are ...
[1] [4] Emotion work has use value and occurs in situations in which people attempt to change their emotions or their emotional display for their own non-compensated benefit (e.g., in their interactions with family and friends). By contrast, emotional labor has exchange value because it is traded and performed for a wage. [5]
An AARP report highlighted that 60% of family caregivers are working jobs in addition to being caregivers; 40% are men, but, at 60%, it is mainly women taking on this role.
It is a form of emotional labor done both out of a sense of obligation and because of emotional attachment. [1] Sociologist Carolyn Rosenthal defined the term in her 1985 article, "Kinkeeping in the Familial Division of Labor". According to her, kinkeepers play an important role in maintaining family cohesion and continuity.