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  2. Five whys - Wikipedia

    en.wikipedia.org/wiki/Five_whys

    It is a major component of problem-solving training, delivered as part of the induction into the Toyota Production System. The architect of the Toyota Production System, Taiichi Ohno , described the five whys method as "the basis of Toyota's scientific approach by repeating why five times [ 5 ] the nature of the problem as well as its solution ...

  3. Problem solving - Wikipedia

    en.wikipedia.org/wiki/Problem_solving

    Problem solving is the process of achieving a goal by overcoming obstacles, a frequent part of most activities. Problems in need of solutions range from simple personal tasks (e.g. how to turn on an appliance) to complex issues in business and technical fields. The former is an example of simple problem solving (SPS) addressing one issue ...

  4. How to Solve It - Wikipedia

    en.wikipedia.org/wiki/How_to_Solve_It

    Mathematics, problem solving. Publication date. 1945. ISBN. 9780691164076. How to Solve It (1945) is a small volume by mathematician George Pólya, describing methods of problem solving. [1] This book has remained in print continually since 1945.

  5. Eight disciplines problem solving - Wikipedia

    en.wikipedia.org/wiki/Eight_Disciplines_Problem...

    Eight disciplines problem solving. Eight Disciplines Methodology (8D) is a method or model developed at Ford Motor Company used to approach and to resolve problems, typically employed by quality engineers or other professionals. Focused on product and process improvement, its purpose is to identify, correct, and eliminate recurring problems. [1]

  6. Five Ws - Wikipedia

    en.wikipedia.org/wiki/Five_Ws

    According to Inoslav Bešker, Professor of Philology at the University of Split in Croatia, the 5 Ws are rooted in the seven questions used in ancient Greece to communicate stories clearly: [8] Although long attributed to Hermagoras of Temnos , [ 9 ] in 2010, it was established that Aristotle 's Nicomachean Ethics is in fact the source of the ...

  7. Getting to Yes - Wikipedia

    en.wikipedia.org/wiki/Getting_to_Yes

    Getting to Yes: Negotiating Agreement Without Giving In is a best-selling 1981 non-fiction book by Roger Fisher and William Ury. [1] Subsequent editions in 1991 [2] and 2011 [3] added Bruce Patton as co-author. All of the authors were members of the Harvard Negotiation Project. The book suggests a method of principled negotiation consisting of ...

  8. Creative problem-solving - Wikipedia

    en.wikipedia.org/wiki/Creative_problem-solving

    Creative problem-solving (CPS) [1] is the mental process of searching for an original and previously unknown solution to a problem. To qualify, the solution must be novel and reached independently. [1][2] The creative problem-solving process was originally developed by Alex Osborn and Sid Parnes. Creative problem solving (CPS) is a way of using ...

  9. Root cause analysis - Wikipedia

    en.wikipedia.org/wiki/Root_cause_analysis

    In the field of science and engineering, root cause analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems. [1] It is widely used in IT operations, manufacturing, telecommunications, industrial process control, accident analysis (e.g., in aviation, [2] rail transport, or nuclear plants), medicine (for medical diagnosis), healthcare industry (e ...