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Oprah sat down for a conversation with Barbara Kingsolver, whose epic novel Demon Copperhead is the latest OBC selection—the 98th in the 26-year history of Oprah’s Book Club. The video will be ...
Demon Copperhead is a 2022 novel by Barbara Kingsolver. It was a co-recipient of the 2023 Pulitzer Prize for Fiction , and won the 2023 Women's Prize for Fiction . Kingsolver was inspired by the Charles Dickens novel David Copperfield .
Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers.. Companies often use customer attrition analysis and customer attrition rates as one of their key business metrics (along with cash flow, EBITDA, etc.) because the cost of retaining an existing customer is far less than the cost of acquiring a new one. [1]
Churn rate, when applied to a customer base, is the proportion of contractual customers or subscribers who leave a supplier during a given period. It may indicate of customer dissatisfaction, cheaper and/or better offers from the competition, more successful sales and/or marketing by the competition, or reasons having to do with the customer ...
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Barbara Ellen Kingsolver (born April 8, 1955) is a Pulitzer Prize-winning American novelist, essayist, and poet. Her widely known works include The Poisonwood Bible, the tale of a missionary family in the Congo, and Animal, Vegetable, Miracle, a nonfiction account of her family's attempts to eat locally.
Angel and demon customers is a marketing concept dividing customers into two groups. [1] Angel customers are profitable, whereas demon customers may actually cost a company more to serve than it makes from them. [1] Demon customers attempt to extract as much value as possible out of the seller. [1] Examples of demon customer buying behaviour: