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List of chatbots. A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1][2][3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating ...
A chatbot (originally chatterbot) [1] is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a ...
Website. livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Zazzle is an American online marketplace that allows designers and customers to create their own products with independent manufacturers (clothing, posters, etc.), as well as use images from participating companies. Zazzle has partnered with many brands to amass a collection of digital images from companies like Disney, Warner Brothers and NCAA ...
Conversational commerce is e-commerce done via various means of conversation (live support on e-commerce Web sites, online chat using messaging apps, [1] chatbots on messaging apps or websites, voice assistants [2]) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and artificial intelligence.
Sparrow is a chatbot developed by the artificial intelligence research lab DeepMind, a subsidiary of Alphabet Inc. It is designed to answer users' questions correctly, while reducing the risk of unsafe and inappropriate answers. [1] One motivation behind Sparrow is to address the problem of language models producing incorrect, biased or ...
v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...