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livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage from ...
Text (formerly LiveChat Software, WSE: TXT) [4] is a customer service software company. [5] It provides programmable tools for making B2B and B2C communication functions using its web service APIs. [6] It is also making software as a service products related to artificial intelligence, customer support, e-commerce, and lead generation.
The first dedicated online chat service that was widely available to the public was the CompuServe CB Simulator in 1980, [5] [6] created by CompuServe executive Alexander "Sandy" Trevor in Columbus, Ohio. Ancestors include network chat software such as UNIX "talk" used in the 1970s. [citation needed] Chat is implemented in many video ...
Comparison of cross-platform instant messaging clients. The landscape for instant messaging involves cross-platform instant messaging clients that can handle one or multiple protocols. [1] Clients that use the same protocol can typically federate and talk to one another. The following table compares general and technical information for cross ...
Comm100 Live Chat is an online web chat software offered via the SaaS (Software as a service) business model.It is used by companies to centrally manage inquiries and support for customers on various platforms, utilizing live chat and AI-assisted responses to interact with the end-user.
Mattermost is an open-source, self-hostable online chat service with file sharing, search, and third party application integrations. It is designed as an internal chat for organisations and companies, and mostly markets itself as an open-source alternative to Slack [6][7] and Microsoft Teams.
LivePerson (UK) Ltd. LivePerson Netherlands B.V. Website. www.liveperson.com. LivePerson is a global technology company that develops conversational commerce and AI software. [2] Headquartered in New York City, LivePerson is best known as the developer of the Conversational Cloud, a software platform that allows consumers to message with brands.
A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.
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