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TalkSwitch was founded in Ottawa, Ontario, Canada in 1990 by entrepreneurs Jan Scheeren and Glen Collie. The men recognized that traditional telephone system manufacturers had been largely ignoring the small business market, forcing those companies to settle for scaled down versions of their big business systems.
Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number. Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller; Calling party; Conference call (multi ...
Learn about conventional and modern small business phone services, from technologies to equipment, to decide which solution is best for your company. Small Business Phone System: A Guide to ...
Cloud-based phone system is a further advancement in the direction as it allows operators to access all the features and benefits of call center telephony over the Web against an affordable & flexible pay-as-you-go subscription model. Thus, in-house infrastructure deployment to manage public switched telephone networks, storage, communication ...
Chatter (signals intelligence), the volume of communication to or from suspected terrorists or spies; Chatter (software) [broken anchor], enterprise social networking software; Undesirable small rapid vibrations in a mechanical system: Chatter (contacts) or contact bounce, a common problem with mechanical switches and relays
Today, telephony uses digital technology (digital telephony) in the provisioning of telephone services and systems. Telephone calls can be provided digitally, but may be restricted to cases in which the last mile is digital, or where the conversion between digital and analog signals takes place inside the telephone. This advancement has reduced ...
Business telephone systems are often broadly classified into key telephone systems and private branch exchanges, but many combinations (hybrid telephone systems) exist. A key telephone system was originally distinguished from a private branch exchange in that it did not require an operator or attendant at a switchboard to establish connections ...
Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony , IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...