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  2. Management cybernetics - Wikipedia

    en.wikipedia.org/wiki/Management_cybernetics

    The viable system model (VSM) by Stafford Beer. Management cybernetics is concerned with the application of cybernetics to management and organizations. "Management cybernetics" was first introduced by Stafford Beer in the late 1950s [1] and introduces the various mechanisms of self-regulation applied by and to organizational settings, as seen through a cybernetics perspective.

  3. Cyberneticist - Wikipedia

    en.wikipedia.org/wiki/Cyberneticist

    A cybernetician or a cyberneticist is a person who applies cybernetics. Heinz von Foerster once told Stuart Umpleby that Norbert Wiener preferred the term "cybernetician" rather than "cyberneticist", perhaps because Wiener was a mathematician rather than a physicist.

  4. Job Descriptions Decoded: Sales/Customer Service Position - AOL

    www.aol.com/news/2014-05-14-job-descriptions...

    While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.

  5. Cybernetics - Wikipedia

    en.wikipedia.org/wiki/Cybernetics

    An example of positive feedback is when a microphone picks up the sound that it is producing through a speaker, which is then played through the speaker, and so on. In addition to feedback, cybernetics is concerned with other forms of circular processes including: feedforward , recursion , and reflexivity .

  6. 14 Politically Correct Job Titles

    www.aol.com/news/2011-12-14-14-politically...

    Job titles have evolved over time for a variety of reasons. Some companies have infused creativity into their job titles as a way to elevate otherwise generic-sounding positions.

  7. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  8. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...

  9. List of corporate titles - Wikipedia

    en.wikipedia.org/wiki/List_of_corporate_titles

    Corporate titles or business titles are given to company and organization officials to show what job function, and seniority, a person has within an organisation. [1] The most senior roles, marked by signing authority, are often referred to as "C-level", "C-suite" or "CxO" positions because many of them start with the word "chief". [2]