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  2. Likert scale - Wikipedia

    en.wikipedia.org/wiki/Likert_scale

    A Likert scale (/ ˈ l ɪ k ər t / LIK-ərt, [1] [note 1]) is a psychometric scale named after its inventor, American social psychologist Rensis Likert, [2] which is commonly used in research questionnaires.

  3. Willingness to recommend - Wikipedia

    en.wikipedia.org/wiki/Willingness_to_recommend

    The usual measures of willingness to recommend involve a survey with a set of statements using a Likert Technique or scale. The customer is asked to indicate how willing they are to make a recommendation (of a brand, service, etc.) to others. Their willingness is generally measured on a five-point scale.

  4. Questionnaire construction - Wikipedia

    en.wikipedia.org/wiki/Questionnaire_construction

    Scaled questions – Responses are graded on a continuum (e.g.: rate the appearance of the product on a scale from 1 to 10, with 10 being the most preferred appearance). Examples of types of scales include the Likert scale, semantic differential scale, and rank-order scale. (See scale for further information)

  5. Questionnaire - Wikipedia

    en.wikipedia.org/wiki/Questionnaire

    One very frequently-used rating scale is a Likert scale. Usually, for clarity and efficiency, a single set of anchors is presented for multiple rating scales in a questionnaire. Collectively, a statement or question with an accompanying rating scale is referred to as an item.

  6. Rating scale - Wikipedia

    en.wikipedia.org/wiki/Rating_scale

    A rating scale is a set of categories designed to obtain information about a quantitative or a qualitative attribute. In the social sciences , particularly psychology , common examples are the Likert response scale and 0-10 rating scales, where a person selects the number that reflecting the perceived quality of a product .

  7. Rensis Likert - Wikipedia

    en.wikipedia.org/wiki/Rensis_Likert

    Rensis Likert (/ ˈ l ɪ k ər t / LIK-ərt; August 5, 1903 – September 3, 1981) was an American organizational and social psychologist known for developing the Likert scale, a psychometrically sound scale based on responses to multiple questions. The scale has become a method to measure people's thoughts and feelings from opinion surveys to ...

  8. Personality test - Wikipedia

    en.wikipedia.org/wiki/Personality_test

    A personality test is a method of assessing human personality constructs.Most personality assessment instruments (despite being loosely referred to as "personality tests") are in fact introspective (i.e., subjective) self-report questionnaire (Q-data, in terms of LOTS data) measures or reports from life records (L-data) such as rating scales.

  9. Best–worst scaling - Wikipedia

    en.wikipedia.org/wiki/Best–worst_scaling

    In general with BWS, survey respondents are shown a subset of items from a master list and are asked to indicate the best and worst items (or most and least important, or most and least appealing, etc.). The task is repeated a number of times, varying the particular subset of items in a systematic way, typically according to a statistical ...