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I spoke with a real person in chat who told me as a claim had been entered through Assurant (it wasn't, I started a claim and part way through saved the progress, but did not submit anything) he could order a phone and asked me which one, I told him, we added the extra insurance plan and then he informed me that the "data plan would be $20", I ...
Thank you so much for taking the time to reach out to Xfinity Support @user_81aw6x!We are so glad to hear from you and want to help in any way that we can to address your service concerns.
This is my last resort! I've basically got nothing but the run around! Please I would appreciate if a member of upper management would take a look at this.
capayer, We would be happy to assist you here at Xfinity Support.. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”.
Hello, @user_7a987b.I hope you're having a great day, so far. You're definitely in the right place to get the help you're looking for.
@user_33264b . We get that you want to speak to someone in Customer Service, but you have posted here. We are probably the next best thing.
Hello @user_pef6jr and user_sd1zvg thank you both so much for bringing this to our attention! Please use the information below for our Comcast Customer Security Assurance Team to report this quickly and efficiently.
user_o9jtp4 Thank you so much for your post on how to reach out to us directly! We have lots of options to cover them all we have a great page set up for our customers.
Activate an Xfinity Gateway or third-party modem with the Xfinity app Learn more about activating your Xfinity Gateway or an approved customer-owned third-party modem using the Xfinity app.&...
Find a local contact number. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers.