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478 – Macon, Forsyth, Fort Valley, Warner Robins, Dublin, Eastman and Milledgeville (central Georgia) 706 – Columbus (west-central Georgia); Rome, Dahlonega, Toccoa, Athens and Augusta (northwest, northeast, upper east-central Georgia) 678 – Atlanta and its suburbs, overlay area code that covers the same area as 404, 470, 770, and 943
Verizon strike of 2016: Issues include healthcare and pension costs, moving call center jobs overseas and temporary job relocations. [16] Call center jobs were returned to the bargaining unit; pension increases won; healthcare reimbursement added and first Verizon Wireless contract reached. [17] 2019: AT&T: 20,000: 5 days
The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)
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Georgia, officially the State of Georgia, is a state in the Southeastern region of the United States. It borders Tennessee and North Carolina to the north, South Carolina and the Atlantic Ocean to the east, Florida to the south, and Alabama to the west. Of the 50 United States, Georgia is the 24th-largest by area and eighth most populous.
The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]
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