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Centralised Public Grievance Redress and Monitoring System (Hindi: केंद्रीकृत लोक शिकायत निवारण और निगरानी प्रणाली; abbreviated as CPGRAMS) is a centralised system that allows anyone to file complaints against any department of the Central or State Government of India. it is one of the flagship initiatives for ...
Banking Ombudsman is a quasi-judicial authority created in 2006, and the authority was created pursuant to a decision made by the Government of India to enable resolution of complaints of customers of banks relating to certain services rendered by the banks.
A state bureau of investigation (SBI) is a state-level detective agency in the United States. They are plainclothes agencies that usually investigate criminal cases involving the state and/or multiple jurisdictions. They also typically provide technical support to local agencies in the form of laboratory and/or record services, or to directly ...
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
He was the chairman of the Goiporia Committee, which made several important recommendations to improve the level of customer service in Indian banks. As a result of the committee's recommendations, all Indian banks are required to maintain a customer complaint book with adequate pages for recording complaints. [3]
McDonald’s joins a growing list of companies that are pulling back on diversity, equity and inclusion initiatives. Like others before it, the fast-food chain cites a U.S. Supreme Court decision ...
A "skit" at a fraternity party that left a pledge with burns over 16% of his body led to authorities filing charges against four San Diego State University students, including the person who was ...
SPOILER ALERT: This article contains major plot details from the finale of Edward Berger’s “Conclave.” Megyn Kelly took to X to criticize Edward Berger’s “Conclave” as a “disgusting ...