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  2. Employee handbook - Wikipedia

    en.wikipedia.org/wiki/Employee_handbook

    Employee handbook. An employee handbook, sometimes also known as an employee manual, staff handbook, or company policy manual, is a book given to employees by an employer. The employee handbook can be used to bring together employment and job-related information which employees need to know. It typically has three types of content: [1]

  3. Training needs analysis - Wikipedia

    en.wikipedia.org/wiki/Training_needs_analysis

    Training Need Analysis (TNA) is the process of identifying the gap between employee training and needs of training. Training needs analysis is the first stage in the training process and involves a series of steps that reveal whether training will help to solve the problem which has been identified. Training can be described as “the ...

  4. On-the-job training - Wikipedia

    en.wikipedia.org/wiki/On-the-job_training

    On-the-job training (widely known as OJT) is an important topic of human resource management. It helps develop the career of the individual and the prosperous growth of the organization. On-the-job training is a form of training provided at the workplace. During the training, employees are familiarized with the working environment they will ...

  5. Training and development - Wikipedia

    en.wikipedia.org/wiki/Training_and_development

    Training and development. Training and development involves improving the effectiveness of organizations and the individuals and teams within them. [1] Training may be viewed as being related to immediate changes in effectiveness via organized instruction, while development is related to the progress of longer-term organizational and employee ...

  6. Induction training - Wikipedia

    en.wikipedia.org/wiki/Induction_training

    In human resource development, induction training introduces new employees to their new profession or job role, within an organisation. [1] As a form of systematic training, induction training familiarises and assists new employees with their employer, workforce and job design. The scale of induction training varies between organisations, with ...

  7. Human resource management system - Wikipedia

    en.wikipedia.org/wiki/Human_resource_management...

    A human resources management system ensures everyday human resources processes are manageable and easy to access. The field merges human resources as a discipline and, in particular, its basic HR activities and processes with the information technology field. This software category is analogous to how data processing systems evolved into the ...

  8. Performance appraisal - Wikipedia

    en.wikipedia.org/wiki/Performance_appraisal

    A performance appraisal, also referred to as a performance review, performance evaluation, [1] (career) development discussion, [2] or employee appraisal, sometimes shortened to " PA ", [a] is a periodic and systematic process whereby the job performance of an employee is documented and evaluated. This is done after employees are trained about ...

  9. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning (web based training), or a blend (blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can discuss ...

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