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  2. Wayfair CEO: AI is helping our human customer service ... - AOL

    www.aol.com/finance/wayfair-ceo-ai-helping-human...

    With 20 million products on the company's platform, Wayfair has been using AI to help customer support agents gather information quickly and clearly. "A lot of our volume comes in on chats and ...

  3. 30 Great Home Deals from Wayfair’s Huge Sale - AOL

    www.aol.com/lifestyle/30-great-home-deals...

    Whatever you're looking to replace, Wayfair's huge Way Day sale is back to help make the transition a little easier. The retailer announced that its biannual savings event kicks off this weekend ...

  4. Retailer Wayfair jumps on job cut plans, upbeat 2024 core ...

    www.aol.com/news/online-furniture-retailer...

    By Granth Vanaik (Reuters) -Wayfair said on Friday it would lay off 1,650 employees, or about 13% of its workforce, and forecast annual core profit above estimates, sending the online furniture ...

  5. Wayfair - Wikipedia

    en.wikipedia.org/wiki/Wayfair

    Wayfair. The Wayfair headquarters in the Back Bay section of Boston, Massachusetts in 2018. Wayfair Inc. is an American e-commerce company based in Boston, Massachusetts [6] that sells furniture and home goods online. Formerly known as CSN Stores, it was founded in 2002, and currently offers 14 million items from more than 11,000 global ...

  6. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  7. Job shop - Wikipedia

    en.wikipedia.org/wiki/Job_shop

    Job shop. A job shop is a manufacturing system that handles custom/bespoke or semi-custom/bespoke manufacturing processes, such as small to medium-size customer orders or batch jobs. Such a process is called "job production." Job shops typically move on to different jobs (possibly with different customers) when each job is completed.

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