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Image credits: Tiberius_Jim If there’s anyone that knows all about customer service, it’s Shep Hyken.He’s done endless amounts of research, written best-selling books, trained people, and ...
Based on the reliability of electric distribution service, NV Energy ranked among the best 10% of electric utilities nationwide in 2012, 2011 and 2010, and was the best in the nation in 2009. [23] The rankings are based on interruption frequency and interruption duration compared to a peer group constructed by the Edison Electric Institute.
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In 2005, it had over 700,000 electric customers in parts of three Nevada counties — a service area of more than 4,000 square miles (10,000 km 2). In 1998, Nevada Power merged with Nevada's other major utility, Sierra Pacific Resources. It continued as a subsidiary of Sierra Pacific until 2005, when the company changed its name to NV Energy.
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