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As well as what others have suggested you can log into your Service Canada account and use its CRA link to see your CRA account. (But that won't be a solution if you are trying to use your tax software's autofill option.)
So now, I registered my CRA account. I have only limited functionality because I dont have my security code yet for which I am waiting to be mailed to me for now. I should get full CRA account access after I put that security code in to see all my returns and notifications.
It looked like everything was fine --- and then the screen went from my banking credentials to the CRA and then to the CRA's ERR.112 message. Apparently, there is a behind the scenes CRA aspect beyond the partner log-in. The CRA staffer said my credentials with CRA had expired so I have to re-credential on their end with a fresh code. Don't ...
CRA locked account - my experience I was one of the users who was affected by the recent 'data breach' which locked tens of thousands of people out of their CRA account. I haven't received any direct communication from the CRA in regards to this outside of the email that my email address has been removed from my account.
I then tried to login to my CRA account in a separate browser window, and instead of taking me to my sign-in partner's website it took me to a blank white page with a little google chrome pop-up window asking me to sign in and with the following url: https:/apps4.ams-sga.cra-arc.gc.ca. I closed my browser window and tried again, same result.
Sounds like whatever financial institutions held your TFSA in 2018 were just a bit slow submitting your contributions to the CRA. The numbers on My Account aren't updated immediately. They take some time to receive and show information received from your accounts.
I was able to get my account unlocked last week after several unsuccessful attempts to reach an agent. Finally after over 3 hours listening to Schumann's unbearable Chestnut Tree, bingo! I was asked several identity verification question: obviously name, date of birth, address on file, some past tax information which I didn't have, two previous ...
They claimed my account was disabled as a precaution due to my account getting flagged through their cybersecurity reports. Email removal is part of process. The CRA rep advised there can only be 1 login method: Username/PW or through your banking partner.
ANSWER: 10,000 CRA account login were released on the dark web. You have to call in with SIN and a previous tax return. Change info and a security question. I'm not sure that's actually true. I've been locked out of my account 2 years in a row while trying to file my taxes while outside the country. I think they're just saying that.
I know of a firm that when they have clients like that…. The client signs an authorization/waiver for the firm to setup the my cra and my business accounts for the client, and then the firm adds authorization for itself. The client then is requested to come in and given all the login info, and they are made to login and change password.