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2. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.

3. Download, install, or uninstall AOL Desktop Gold

   help.aol.com/articles/aol-desktop-downloading...

   Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements. AOL APP. ... • Windows 7 or newer

4. "AOL Desktop Gold has stopped working" error - AOL Help

   help.aol.com/articles/aol-desktop-gold-has...

   Download the updated Desktop Gold install file. 2. Run the new installer by opening the file you downloaded (Install_AOL_Desktop.exe). 3. Open Desktop Gold if it isn't automatically launched after running the installer.

5. Support and help for AOL Desktop Gold

   help.aol.com/articles/support-and-help-for-aol...

   Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues. Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation.

6. Restore a missing AOL Desktop Gold icon or shortcut

   help.aol.com/articles/restore-my-missing-aol...

   There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop. Easily add it to your desktop with just a few clicks of your mouse. 1. By the system clock in the taskbar, click the Expand icon . 2. Right-click on the AOL Desktop Gold icon . 3.

7. Fix blank video issues in AOL Desktop Gold

   help.aol.com/articles/fix-blank-video-issues-in...

   1. Sign in to Desktop Gold. 2. Click the Settings icon. 3. While in the Browser settings, click the General tab. 4. Check the Disable browser hardware acceleration box.