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The OCC's 2016 consent order sought changes in the way Wells Fargo offered and sold products and services to consumers, and required the lender to take additional actions to protect its customers ...
Amid concerns about its real estate lending and credit administration practices, Southeast entered into a consent decree with the OCC in 1990–91. However, the losses continued to mount. In the first two quarters of 1991, Southeast lost over $255 million, prompting depositors to pull their funds in droves.
Wells Fargo's sales culture and cross-selling strategy, and their impact on customers, were documented by the Wall Street Journal as early as 2011. [5] In 2013, a Los Angeles Times investigation revealed intense pressure on bank managers and individual bankers to produce sales against extremely aggressive and even mathematically impossible [7] quotas. [8]
A man purporting to be from Wells Fargo called Feldman in December 2023 and claimed that someone had used his credit card to make a purchase at a store in Florida.
Brian P. Brooks (born 1969) is an American lawyer, banker, entrepreneur, [1] technologist, and former government official. He served as Acting Comptroller of the Currency from May 29, 2020, succeeding the 31st Comptroller of the Currency Joseph Otting, [2] until January 14, 2021. [3]
The CFPB and OCC fined Wells Fargo $1 billion relating to unfair practices with mortgage rate fixing and auto loan insurance.
Carrie L. Tolstedt is an ousted American banking executive and former head of the community banking division at Wells Fargo, [1] from which she retired in 2016 before the company's account fraud scandal came to light. In 2017, Wells Fargo retroactively fired Tolstedt for cause. In 2023, she would plead guilty to obstructing a bank examination.
If you need to reach Wells Fargo's customer service for inquiries or complaints, they're available 24/7. You can call (800) 869-3557, reach out via Facebook or Twitter, or visit the bank's ...