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  2. Callback (telecommunications) - Wikipedia

    en.wikipedia.org/wiki/Callback_(telecommunications)

    The server then disconnects the call. Based upon the user name and a list of users' phone numbers, the server will then establish a second call back to the client computer. The client computer, expecting this returned call, will then answer and communications between the two computers will proceed normally.

  3. Web callback - Wikipedia

    en.wikipedia.org/wiki/Web_Callback

    A typical Web callback form. Web callback is a technology where a person can enter his or her telephone number in a form on a web site. The company who owns that Web site will then receive the Web callback request and a call center agent will call the person who made the request back on the number they entered.

  4. Collect call - Wikipedia

    en.wikipedia.org/wiki/Collect_call

    A customer who needed the service had to call customer care and then request for reverse call. If the other person accepted, the call would then be connected and charged on his or her bill. In June 2019, the largest mobile service provider Safaricom started rolling out reverse call services to all its customers. To access the service, a ...

  5. This is why you should never call back an unknown number - AOL

    www.aol.com/article/lifestyle/2019/05/03/this-is...

    The post This Is Why You Should Never Call Back an Unknown Number appeared first on Reader's Digest. Not everything is a scam: Show comments. Advertisement. Advertisement. In Other News.

  6. Microsoft Word - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Word

    Microsoft Word is a word processing program developed by Microsoft.It was first released on October 25, 1983, [11] under the name Multi-Tool Word for Xenix systems. [12] [13] [14] Subsequent versions were later written for several other platforms including: IBM PCs running DOS (1983), Apple Macintosh running the Classic Mac OS (1985), AT&T UNIX PC (1985), Atari ST (1988), OS/2 (1989 ...

  7. Callback - Wikipedia

    en.wikipedia.org/wiki/Callback

    Callback (telecommunications), the telecommunications event that occurs when the originator of a call is immediately called back in a second call as a response; Callback verification, a method for e-mail address verification used in SMTP; Web callback, a technology that provides telephone callback for websites

  8. Microsoft takes its AI push to customer service call centers

    www.aol.com/news/microsoft-takes-ai-push...

    Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...

  9. Interactive voice response - Wikipedia

    en.wikipedia.org/wiki/Interactive_voice_response

    An automatic call distributor (ACD) is often the second point of contact when calling many larger businesses. An ACD uses digital storage devices to play greetings or announcements, but typically routes a caller without prompting for input. An IVR can play announcements and request an input from the caller.