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  2. Decision-making - Wikipedia

    en.wikipedia.org/wiki/Decision-making

    In psychology, decision-making (also spelled decision making and decisionmaking) is regarded as the cognitive process resulting in the selection of a belief or a course of action among several possible alternative options. It could be either rational or irrational. The decision-making process is a reasoning process based on assumptions of ...

  3. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    Emotional labor is the process of managing feelings and expressions to fulfill the emotional requirements of a job. [1][2] More specifically, workers are expected to regulate their personas during interactions with customers, co-workers, clients, and managers. This includes analysis and decision-making in terms of the expression of emotion ...

  4. Kaizen - Wikipedia

    en.wikipedia.org/wiki/Kaizen

    The Japanese word kaizen means 'improvement' or 'change for better' (from 改 kai - change, revision; and 善 zen - virtue, goodness) without the inherent meaning of either 'continuous' or 'philosophy' in Japanese dictionaries or in everyday use. The word refers to any improvement, one-time or continuous, large or small, in the same sense as ...

  5. The 3rd Alternative - Wikipedia

    en.wikipedia.org/wiki/The_3rd_Alternative

    The 3rd Alternative: Solving Life's Most Difficult Problems, published in 2011, is a self-help book by Stephen Covey, also the author of The Seven Habits of Highly Effective People. In it, he takes a more detailed look at habit six from that book, "synergize". [1] Co-author Breck England stated that The 7 Habits of Highly Effective People leads ...

  6. Learning theory (education) - Wikipedia

    en.wikipedia.org/wiki/Learning_theory_(education)

    Learning theory describes how students receive, process, and retain knowledge during learning. Cognitive, emotional, and environmental influences, as well as prior experience, all play a part in how understanding, or a worldview, is acquired or changed and knowledge and skills retained. [1][2] Behaviorists look at learning as an aspect of ...

  7. Situation awareness - Wikipedia

    en.wikipedia.org/wiki/Situation_awareness

    Situation awareness. Situational awareness or situation awareness (SA) is the understanding of an environment, its elements, and how it changes with respect to time or other factors. Situational awareness is important for effective decision making in many environments. It is formally defined as:

  8. Intelligence - Wikipedia

    en.wikipedia.org/wiki/Intelligence

    The word intelligence derives from the Latin nouns intelligentia or intellēctus, which in turn stem from the verb intelligere, to comprehend or perceive.In the Middle Ages, the word intellectus became the scholarly technical term for understanding and a translation for the Greek philosophical term nous.

  9. Change management - Wikipedia

    en.wikipedia.org/wiki/Change_management

    Change management (CM) is a discipline that focuses on managing changes within an organization. Change management involves implementing approaches to prepare and support individuals, teams, and leaders in making organizational change. Change management is useful when organizations are considering major changes such as restructure, redirecting ...