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• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...
When you open the message, you'll see the "Official Mail" banner above the details of the message. If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links ...
You can also report texting scam attempts to your wireless service provider by forwarding unwanted texts to 7726 or "SPAM." Emily Barnes is the New York State Team consumer advocate reporter for ...
For premium support please call: 800-290-4726 more ways to reach us
An automated message says "that someone has ordered a free medical alert system for you, and this call is to confirm shipping instructions" before the call is transferred to a live operator who requests the elderly patient's credit card and identity card numbers. The device is not free; there is a high monthly charge for "monitoring".
Email fraud (or email scam) is intentional deception for either personal gain or to damage another individual using email as the vehicle. Almost as soon as email became widely used, it began to be used as a means to de fraud people, just as telephony and paper mail were used by previous generations.
If you've confirmed the message is safe, we recommend you review your connected devices, confirm or delete your app password, or use the AOL app to ensure continued safe access to your account. If you think the message indicates suspicious activity, we recommend you change your password and secure your account.