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Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
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Outlook 2010 – Follow steps under "Other Email Accounts." Outlook 2007 – Follow steps under "Other Email Accounts." Outlook for Mac – Follow steps under "Update your email settings in Outlook for Mac." Windows 10 Mail – Follow steps for "Add an account using advanced setup." Windows Live Mail – Follow steps "To change server settings ...
Outlook: Scroll right past 'sent mail' to a folder marked 'junk.' Hotmail: Beneath 'inbox,' find a category called 'folders;' the 'junk' folder should be first. You know how good it feels to clean ...
6. Click on any folder under Saved on My PC to access your locally stored emails. 7. Double click an email to open it. 8. Click the File menu in the upper left corner of the screen. 9. Click Save 10. Enter a file name and select a format (text or HTML). 11. Click Save.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account