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Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
Search and Recover can rescue crucial work and cherished memories you thought were gone forever. It's fast and easy to use, and even data lost years ago can be recovered.
Add, replace or remove AOL account recovery info Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account. Account Management · May 1, 2024
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
If you've deleted your contacts or are suddenly missing some, don't worry! Contacts can be restored to automatic save points in time. Caution - The restore will replace any changes or additions made to your contacts since that time, including contacts you have added after that date.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
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