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[citation needed] More than two-hundred agencies, including United Ways, provide 211 services. The largest population without access to 211 was the metro-Chicago area up until January 2023. [ 4 ] In 2017, the 211 network in the U.S. answered close to 15 million requests for assistance through phone, text, and web chat.
211 is an odd number. 211 is a primorial prime, the sum of three consecutive primes (+ +), a Chen prime, a centered decagonal prime, and a self prime. [1] 211 is the smallest prime separated by 12 from the nearest primes (199 and 223). It is thus a balanced prime and an isolated prime. [2] 211 is a repdigit in tetradecimal (111).
In 1998, United Way of America and the Alliance of Information and Referral Services petitioned the FCC to reserve the 211 three-digit dialing code for community information and referral services. In 2000, the FCC granted the petition and left it to the states to designate who should operate 211 services in their regions.
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These dialing codes provide access to special local services, such as 911 for emergency services, which is a facility mandated by law in the United States. The (FCC) in CC Docket 92-105, specified how the N11 codes of 211, 311, 511, 711 and 811 codes would be used for various types of public information under NANP.
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Emergency service response codes are predefined systems used by emergency services to describe the priority and response assigned to calls for service. Response codes vary from country to country, jurisdiction to jurisdiction, and even agency to agency, with different methods used to categorize responses to reported events.
The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
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