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Qualtrics is an American experience management company, with co-headquarters in Seattle, Washington, and Provo, Utah, in the United States. The company was founded in 2002 by Scott M. Smith, Ryan Smith , Jared Smith, and Stuart Orgill.
Smith was born in Eugene, Oregon. [2] [4] His father, Scott Smith, worked as a university professor and his mother, Nancy Smith Hill, holds a PhD in information systems.[5] [6] While he was attending Brigham Young University's Marriott School of Business, he founded Qualtrics with his father, and his brother, Jared.
The data typically used for analysis comes from social media (such as Facebook, Twitter, or review sites), call center notes, email, chats, and surveys. Using natural language processing and other patented technology, [ 1 ] the software is used in voice of the customer , customer experience management and customer feedback programs.
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Qualtrics: Nov 2018 [4] [5] Collect, Manage, act on Experience data: USA: $8.0b 69: Contextor: Nov 2018 [6] Robotic Process Automation: France: 68: Coresystems: Jun 2018 [7] Platform for field service management: Switzerland: 67: CallidusCloud: Jan 2018 [8] Sales Performance Management Tool: USA: $2.4 b 66: Recast.ai: Jan 2018 [9 ...
Qualtrics Tower, formerly known as 2+U and 2&U, [2] is a high-rise office building in Downtown Seattle, Washington.The 500-foot-tall (150 m), 38-story tower is located at 2nd Avenue and University Street and was completed in 2020.