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Asset Management (ID.AM): The data, personnel, devices, systems, and facilities that enable the organization to achieve business purposes are identified and managed consistent with their relative importance to business objectives and the organization's risk strategy.
A configuration management database (CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets (commonly referred to as configuration items). It is useful to break down configuration items into logical layers. [1]
Configuration Management (CM) is an ITIL-specific ITSM process that tracks all of the individual CIs in an IT system which may be as simple as a single server, or as complex as the entire IT department. In large organizations a configuration manager may be appointed to oversee and manage the CM process.
The specific details on sanitization are provided in a series of tables in Annex A, which were based on NIST Special Publication 800-88 Revision 1. [4] The tables were designed so that vendors can make specific references to them, based on the type of media, instead of using obsolete sources such as DoD 5220.22-M (from 1995).
Table 2.3.1: (Sub) activities and descriptions Implementation sub-process ITIL Security Management Activities Sub-activities Descriptions Implement Classifying and managing of IT applications Process of formally grouping configuration items by type, e.g., software, hardware, documentation, environment and application.
NIST Special Publication 800-53 is an information security standard that provides a catalog of privacy and security controls for information systems. Originally intended for U.S. federal agencies except those related to national security, since the 5th revision it is a standard for general usage.
The NIST Computer Security Division develops standards, metrics, tests, and validation programs, and it publishes standards and guidelines to increase secure IT planning, implementation, management, and operation. NIST is also the custodian of the U.S. Federal Information Processing Standard publications (FIPS).
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
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