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Progressive primarily offers its services through the internet, by telephone or through independent insurance agents. [14] Progressive’s Agency business sells insurance through more than 30,000 independent insurance agents [14] and progressiveagent.com where customers can quote their own policies and then contact an agent to complete the sale.
Gift cards (except as required by law); prepaid game cards (for example, World of Warcraft, Xbox 360 Live, Wii Points). Collectibles such as Trading Card games and Funko Pop figures and accessories.
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Prior to being named Personal Lines Chief Operating Officer, Griffith was President of Customer Operations, overseeing claims and the customer management group, which comprises the company's contact center group (sales and delivery), as well as the customer experience, systems experience, and workforce management groups. [6]
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