Search results
Results from the WOW.Com Content Network
If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection. An active internet connection is required to be able to access all the best that AOL offers. If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get ...
Temporarily disable your firewall. Your firewall or other security software may be preventing you from connecting to AOL. Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info.
Has your phone service changed? If you've bundled phone and cable, but did not get broadband internet, your dial-up won't function. Dial-up doesn't work with phone services offered by cable companies. Check your physical phone connection - A loose cable or cord can often be the cause of a connection problem. Unplug all phone devices in your ...
Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...
1. Log in to your AOL account. 2. Visit the Private WiFi product page. 3. Click Download Now. 4. Once download is complete, click Open. 5. Click Run. 6. Click Next. 7. Check the Confirmation box and click Next to accept the license agreement and install Private WiFi.
Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.
2. Enter your username or email address and password. 3. Click Sign On. 4. Add your location name and connection type. 5. Click Next twice. 6. Select your dialing options. 7. Click Next. 8. Enter your Area Code and click Next. 9. Select 2-3 AOL access phone numbers. 10. Click Next twice to confirm your choices. 11. Click Save and then Save Changes.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.