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2. GLPi - Wikipedia

   en.wikipedia.org/wiki/GLPI

   GLPI (acronym: French: Gestionnaire Libre de Parc Informatique, or "Free IT Equipment Manager" in English) [2] is an open source IT Asset Management, issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License .

3. HP Service Manager software - Wikipedia

   en.wikipedia.org/wiki/HP_Service_Manager_software

   Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots , data sheets , white papers and more information refer to the sources listed above.

4. Omnitracker - Wikipedia

   en.wikipedia.org/wiki/Omnitracker

   In 2000, the focus on service management processes according to ITIL has been implemented in the Omnitracker. Numerous international clients [8] use Omnitracker as mission-critical system in different service and technical processes. Omnitracker 2012 has been classified by the analyst group, Info-Tech Research Group as a 'Value Champion' software.

5. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

6. ServiceNow - Wikipedia

   en.wikipedia.org/wiki/ServiceNow

   ServiceNow, Inc. is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy , ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index . [ 2 ]

7. HP OpenView - Wikipedia

   en.wikipedia.org/wiki/HP_OpenView

   HP OpenView is the former name for a Hewlett-Packard product family that consisted of network and systems management products. In 2007, HP OpenView was rebranded as HP BTO (Business Technology Optimization) Software when it became part of the HP Software Division.