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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Address Book Quick Find • Within your address book, type in your contact using the Quick Find search bar. There may be times your contact is not displayed in the same order as before. • If the issue still exists, proceed to the next step. Compose/Write email window • Open a new email by clicking the Write button on the toolbar.

  3. Clear your browser's cache on AOL Desktop Gold

    help.aol.com/articles/using-the-web-in-aol...

    Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive. 1. Launch AOL Desktop Gold. 2. Sign in with your username and password. 3. In the top menu bar, click the Settings icon . 4. In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Clear your browser's cache to reset your browser and wipe out all the little unwanted bits of info that have been stored, making it overall run better. Fix problems with missing emails When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or ...

  5. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    A browser's cache stores temporary website files which allows the site to load faster in future sessions. This data will be recreated every time you visit the webpage, though at times it can become corrupted. Clearing the cache deletes these files and fixes problems like outdated pages, websites freezing, and pages not loading or being ...

  6. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  7. Fix problems sending AOL Mail - AOL Help

    help.aol.com/articles/aol-mail-troubleshooting

    Clear your browser's cache. Clear your browser's cache to reset your browser back to its clear state. Doing this will wipe out all the little unwanted bits of info that have been stored in your browser, resetting it and making it overall run better. Disable pop-up blocking software:

  8. Add, edit, or delete Address Book contacts in AOL Desktop Gold

    help.aol.com/articles/aol-address-book-features

    The Address Book in Desktop Gold helps you keep track of email addresses, phone numbers, mailing addresses, birthdays, and anniversaries of your contacts. You can sort your Address Book by last name, first name, email address, screen name, telephone number, or category. Just use the Quick Find box to easily search through your contacts. Add a ...

  9. Windows Address Book - Wikipedia

    en.wikipedia.org/wiki/Windows_Address_Book

    Windows Address Book was a component of Microsoft Windows that lets users keep a single list of contacts that can be shared by multiple programs. [1] It is most commonly used by Outlook Express . It was introduced with Internet Explorer 3 in 1996 and improved in subsequent versions. [ 2 ]