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ADFS support; While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service ...
Microsoft Intune (formerly Microsoft Endpoint Manager and Windows Intune) is a Microsoft cloud-based unified endpoint management service for both corporate and BYOD devices. [2] It extends some of the "on-premises" functionality of Microsoft Configuration Manager to the Microsoft Azure cloud.
If the computer hosts remote access, such as for remote support and system administration, [8] a server package is downloaded. [9] A Chromium-based browser that supports Chromium extensions such as Google Chrome or Microsoft Edge must be used.
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Remote Support technology tries to reduce help-desk centres cost-issues – all transport-related expenses are immediately trimmed down, for instance. Modern day technology enables that any technician using Remote Support is able to assist a customer just like it was physically side-by-side.
Internet Explorer was the first major browser to support extensions, with the release of version 4 in 1997. [1] Firefox has supported extensions since its launch in 2004. Opera and Chrome began supporting extensions in 2009, [2] and Safari did so the following year. Microsoft Edge added extension support in 2016. [3]
Support for OS X 10.10 ended in January 2021 with the release of Chrome 88. Support for OS X 10.11 and macOS 10.12 ended in August 2022 with the release of Chrome 104. [citation needed] Support for macOS 10.13 and macOS 10.14 ended in September 2023 with the release of Chrome 117. [268] Support for macOS 10.15 ended in September 2024 with the ...