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TQM — total quality management is a management strategy aimed at embedding awareness of quality in all organizational processes. First promoted in Japan with the Deming prize which was adopted and adapted in USA as the Malcolm Baldrige National Quality Award and in Europe as the European Foundation for Quality Management award (each with ...
Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."
Download as PDF; Printable version; In other projects ... The national quality award phenomenon grew out of the Total Quality Management movement of the 1980s. [7]
Val Feigenbaum's contributions to the quality body of knowledge include: "Total quality control is an effective system for integrating the quality development, quality maintenance, and quality improvement efforts of the various groups in an organization so as to enable production and service at the most economical levels which allow full customer satisfaction."
The Deming Prize is the longest-running national quality award and one of the highest awards in the world. It recognizes both individuals for their contributions to the field of quality and businesses that have successfully implemented exemplary systems that promote quality of goods and services. [1]
EFQM (the European Foundation for Quality Management) is a non-profit membership foundation established in 1989 in Brussels, when CEOs of 67 European companies subscribed to the policy document and declared their commitments to EFQMs missions and values. [1]
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Download as PDF; Printable version; ... Pages in category "Quality management" ... E-TQM College; EFQM; EN 15038;