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  2. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL ...

  3. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password

  4. AOL Mail - AOL Help

    help.aol.com/products/aol-webmail

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  5. A guide to Safe Mode, a troubleshooting method to use when ...

    www.aol.com/news/guide-safe-mode-troubleshooting...

    Safe Mode is a basic diagnostic mode for your operating system that starts the computer without most of its drivers and software. A guide to Safe Mode, a troubleshooting method to use when your ...

  6. Safe mode - Wikipedia

    en.wikipedia.org/wiki/Safe_mode

    Safe mode is a diagnostic mode of a computer operating system (OS). It can also refer to a mode of operation by application software. Safe mode is intended to help fix most, if not all, problems within an operating system. It is also widely used for removing rogue security software.

  7. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

  8. Compatibility mode - Wikipedia

    en.wikipedia.org/wiki/Compatibility_mode

    When active, Compatibility View forces IE to display the webpage in Quirks mode as if the page were being viewed in IE7. [1] [2] When compatibility view is not activated, IE is said to be running in native mode. In IE11, a user can turn on compatibility mode for a web site by clicking the Gears icon and clicking Compatibility View Settings.

  9. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If AOL Desktop Gold is running slowly, try the solutions listed below. After trying a solution, please see if the problem with your Desktop Gold is fixed. If it's not, please continue to the next solution until the problem is fixed. Exit and restart Desktop Gold • If the issue still exists, proceed to the next step.