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111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
The NHS’s top A&E doctor is urging people to use 111 services this winter as it is estimated up to two-fifths of A&E attendances could be better treated elsewhere. It comes as the health service ...
‘NHS 111 Online is available to signpost people to the best option for their care needs ahead of winter,’ the NHS national medical director said.
NHS England’s national medical director said the service was facing a ‘winter like no other’ because of the dual threat of Covid-19 and seasonal flu. NHS chief Stephen Powis: Use 111 service ...
A study by the National Audit Office in July 2014 of people in England found that the urgent care system is complex and many people do not know how to contact out-of-hours GP services or even that such services exist; [10] that 26% had not heard of out-of-hours GP services, and 19% had not heard of NHS 111. [11]
Harmoni was a provider of outsourced healthcare services including Out-of-hours services, NHS 111, prisoner healthcare and IT services. [1] It provided NHS services to more than eight million people in the UK. It was created by a merger of ECI healthcare investment's WCI Group’s IT services division and the Harmoni GP cooperative. [2]
NHS Pathways is a triage software utilised by the National Health Service of England to triage public telephone calls for medical care and emergency medical services – such as 999 or 111 calls – in some NHS trusts and seven of the ambulance services in the country.
Staff handling the calls will be able to organise face-to-face community support for patients or guide them to other services.