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Click on the purchase that you wish to refund, then click the “I would like a refund” button. From here, you can choose to get help with gameplay or technical issues, or simply request a refund.
For example, in 2014, the FTC settled with Apple over allegations that the company allowed children to make unauthorized in-app purchases without their parents' consent. As part of the settlement, Apple agreed to refund a minimum of $32.5 million to affected consumers that were billed for in-app purchases incurred by children.
A form of this is the sale of games on digital distribution platforms, such as the Epic Games Store, Blizzard's Battle.net, and Steam. Steam offers proprietary features such as accelerated downloads, cloud saves, automatic patching, and achievements that pirated copies do not have. The purpose of these features is to make piracy look less ...
Clerical: Duplicate billing, incorrect amount billed, or refund never issued. Quality: Consumer claims to have never received the goods as promised at the time of purchase. Fraud: Consumer claims they did not authorize the purchase or was a victim of identity theft. One of the most common reasons for a chargeback is a fraudulent transaction.
How Fortnite players receive their refunds. The FTC said it is in the process of sending a first round of payments, with additional refunds expected at a later date. So far, there are a total of ...
Epic Games 'tricked' customers into unwanted purchases: FTC. Fortnite, best known for its Battle Royale mode in which up to 100 players can fight it out to the last one standing, is free to ...
Loot boxes result in high revenues because instead of a one-time purchase for the desired item, users may have to buy multiple boxes. This method has also been called a form of underage gambling . Items and features available by microtransaction can range from cosmetic (such as decorative character attire) to functional (such as weapons and items).
International Tax Refunds on Purchases. Many countries charge a relatively high tax on purchases. For example, European countries have a value-added tax (VAT) of 21.6%. Some countries charge much ...