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BPO that is contracted outside a company's country is called offshore outsourcing. BPO that is contracted to a company's neighbouring (or nearby) country is called nearshore outsourcing. Often the business processes are information technology-based, and are referred to as ITES-BPO, where ITES stands for Information Technology Enabled Service. [3]
Business process outsourcing companies of the United States (12 P) Pages in category "Business process outsourcing companies" The following 33 pages are in this category, out of 33 total.
The company was started as Progeon Limited in April 2002 and is among the leading outsourcing companies in India according to NASSCOM. [3] It was started as a 74-26 joint venture between Infosys and Citibank Investments. In 2006, Infosys bought out Citibank's share at a price of ₹592 per share, Citibank having invested at ₹0.20 per share. [4]
India, China and the Philippines are major powerhouses in the industry. In 2017, in India, the BPO industry generated US$30 billion in revenue according to the national industry association. [209] The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021.
Outsource Partners International (OPI) is an outsourcing company specializing in finance and accounting outsourcing (FAO) services. The company was originally established in 2002 through the acquisition of a big four accounting firm's (KPMG) Business Process Outsourcing (BPO) division and itAccounts.
Concentrix Corporation is an American multinational business process outsourcing company headquartered in Newark, California. It was a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006 and went public as an independent company on December 1, 2020. [4] Concentrix made its debut on the Fortune 500 list in 2024, ranking #499. [5]
Sykes Enterprises, Inc. (stylized as SYKES) was an American multinational business process outsourcing provider headquartered in Tampa, Florida.The company provided business process outsourcing (BPO) services, IT consulting, and IT-enabled services, such as technical support and customer service.
Williams Lea Group Limited, branded Williams Lea, is a global company that offers business process outsourcing (BPO) to large companies. Founded in 1820 as a company providing printing services to the financial industry, Williams Lea went through a number of changes to its business model and now provides services including presentations and creative services, business and administrative ...
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