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ManageIQ's software offers the following capabilities: Self-service, allowing IT staff to present a catalog to users from which they can select automated services, such as provisioning a new virtual machine. Compliance enforcement, allowing an IT department to enforce certain compliance policies.
An IT service catalog is a subset of an enterprise service catalog and is defined by ITIL, by the book Service Design, to be an exhaustive list of IT-only services that an organization provides or offers to its employees or customers. The catalog is the only part of the Service Portfolio that is published to customers and is used to support the ...
The ITIL-ready service desk includes a self-service portal, service catalog, knowledge base, and SLA management tool. [2] The Samanage REST API allows for integration [ 3 ] with hundreds of applications.
Self Service - Evergreen comes with self checkout and registration options that can be activated by the libraries. The public catalog exposes structured web data by schema.org standards to aid discovery by major search engines. Acquisitions: for staff to keep track of those materials purchased; invoices, purchase orders, selection lists, etc.
Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots , data sheets , white papers and more information refer to the sources listed above.
Self-service is the practice of serving oneself, usually when making purchases. [1] Aside from Automated Teller Machines (ATMs), which are not limited to banks, and customer-operated supermarket check-out, [ 2 ] labor-saving which has been described as self-sourcing , there is the latter's subset, selfsourcing and a related pair: End-user ...
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The MaaS360 Portal supports portal administration functions, device management, software distributions, policy self-service, and device compliance functions. Users can select the MaaS360 features that address the relevant security and productivity requirements for Apps and content, people and identity, and devices and things.