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From 1996 to 1998, the Board rebranded its stores under the LifeWay banner and officially changed its name. [9] In 2002, LifeWay acquired Serendipity House, a publisher of Bible studies for small groups. [10] In 2017, Lifeway staff moved out of the Draper Tower and the Sullivan Tower into new headquarters in the Capitol View, Nashville area. [11]
Lifeway said it generated a total shareholder return of 788% over the past five years, vastly outperforming its food and beverage industry peers and the S&P 500.
Alex commented online in 2011 that it was "one of the most deceptive books ever", [4] and wrote an extensive repudiation in an open letter to Christian bookstores in 2015, [5] describing his near-death experience as a fabrication. Tyndale House therefore stopped printing the book, and many Christian bookstores removed it from their shelves.
Price adjustment are not the same as return policies. With price adjustments, retailers will refund a customer the difference in cost even if the item has already been used. Returns, on the other hand, usually need to be in unused condition. Some retailers have different policies for in-store purchase and online purchases.
The new return policy exception affects less than 0.02% of members who show a pattern of policy abuse, with an average 79% return rate and $1400, in used returns annually, the statement added.
Some 38% of shoppers are relying on returns as part of their shopping strategy by purchasing more gifts than they need with the plan to return later.
In the US, an estimated 8–10% of in-store sales is returned whereas online sales may result in 25–40% returns. In Asia and Europe, less than 5 percent of purchases are returned. [ 5 ] US shoppers returned $396 billion worth of purchases in 2018 – brick-and-mortar and online, according to the National Retail Federation (NRF). [ 6 ]
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