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111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
In 2010, 111 was introduced on a trial basis for non-urgent calls to the NHS. The scheme was rolled out nationally from 2013 and has replaced the NHS Direct 0845 46 47 line (in England and Wales) and the NHS 24 08454 24 24 24 line (in Scotland).
In Scotland, the NHS24 service moved from 0845 424 2424 to 111 on 29 April 2014. [25] [26] NHS 111 Wales (formally NHS Direct Wales) can now be accessed through the 111 number. [27] It previously used 0845 46 47 but the rollout of 111 was completed, [27] following trials starting in 2016 [28]
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NHS England’s national medical director said the service was facing a ‘winter like no other’ because of the dual threat of Covid-19 and seasonal flu. NHS chief Stephen Powis: Use 111 service ...
In September 2019, it announced plans to offer GP video consultations on the NHS at Boots high street shops in north-west Surrey and in Liverpool Street, London. Doctors will be able to access and update patients' NHS Electronic Health Records. [9] In June 2020, it announced plans to integrate the service into NHS 111 in three regions of the UK ...
NHS Pathways is a triage software utilised by the National Health Service of England to triage public telephone calls for medical care and emergency medical services – such as 999 or 111 calls – in some NHS trusts and seven of the ambulance services in the country.
The trial is being carried out in partnership between pharma giant Moderna, the Department for Health and Social Care, the National Institute for Health Research and UK Health Security Agency.