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  2. People skills - Wikipedia

    en.wikipedia.org/wiki/People_skills

    British dictionary definition is "the ability to communicate effectively with people in a friendly way, especially in business" or personal effectiveness skills. [4] In business it is a connection among people in a humane level to achieve productivity. [5] Portland Business Journal describes people skills as: [6]

  3. Emotions in virtual communication - Wikipedia

    en.wikipedia.org/wiki/Emotions_in_virtual...

    [9] [10] Emotional AI has the goal of creating human-like interactions in digital atmospheres to improve the overall quality of virtual communication. Proven very effective in emotional expression studies from 2020 show that computer technology has advanced enough that a positive congruent response by a virtual agent can overcome the effect of ...

  4. Nonverbal influence - Wikipedia

    en.wikipedia.org/wiki/Nonverbal_Influence

    There are eight ways to engage in nonverbal communication that can be used towards the influence of change in a behavior or attitude. Some of those forms of nonverbal communication are facial expressions, gestures, and body language. According to Brian Knutson, facial expressions of emotion allow for animals to predict another animal's behavior ...

  5. Albert Mehrabian - Wikipedia

    en.wikipedia.org/wiki/Albert_Mehrabian

    Both studies focused on the communication of positive or negative emotions using single spoken words, such as "dear" or "terrible." The first study compared the relative importance of the semantic meaning of the word with the tone of voice and found that the latter was much more influential.

  6. Emotional competence - Wikipedia

    en.wikipedia.org/wiki/Emotional_competence

    Emotional competence and emotional capital refer to the essential set of personal and social skills to recognize, interpret, and respond constructively to emotions in oneself and others. The term implies an ease around others and determines one's ability to effectively and successfully lead and express.

  7. Social cue - Wikipedia

    en.wikipedia.org/wiki/Social_cue

    These types of cues can help us connect with others and communicate emotions, moods, instructions, and many other things based on facial cues, motion cues and body language. [15] Understanding and using nonverbal cues can also help people not only in day to day life but in situations such as interviews, leadership roles, service roles ...

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  9. Emotional prosody - Wikipedia

    en.wikipedia.org/wiki/Emotional_prosody

    Emotional prosody or affective prosody is the various paralinguistic aspects of language use that convey emotion. [1] It includes an individual's tone of voice in speech that is conveyed through changes in pitch , loudness , timbre , speech rate, and pauses .

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