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Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
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This list is divided into proprietary or free software, and open source software, with several comparison tables of different product and vendor characteristics. It also includes a section of project collaboration software, which is a standard feature in collaboration platforms.
Small businesses can start with the free HRIS software and then add modules, such as Deel Engage (starting at $20 per employee monthly) for performance and learning management or Deel's U.S. or ...
Business chat software (9 P) ... Pages in category "Business software" ... Help desk software; Hierarchical storage management; HotDocs;
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. [1]It was first launched in 2002 [2] [3] and is currently developed and offered in a SaaS (software as a service) business model by Text.
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related to: help desk chat software programs list for small business examples