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  2. Healthcare CRM - Wikipedia

    en.wikipedia.org/wiki/Healthcare_CRM

    Healthcare CRM, also known as Healthcare Relationship Management, [1] is a broadly used term for a Customer relationship management system, or CRM, used in healthcare. There are three (3) generally recognized forms of CRM: Sales, Marketing, and Service [ 2 ]

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    The goal with marketing automation is to turn a sales lead into a full customer. CRM systems today also work on customer engagement through social media. [23] Service automation is the part of the CRM system that focuses on direct customer service technology.

  4. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    Pivotal CRM / Aptean CRM Aptean 6.6 January 2019 Proprietary.NET yes Windows MS SQL, Oracle 1996 Really Simple Systems / Spotler CRM Really Simple Systems 2016 2006 SaaS: VBScript, JavaScript, ASP yes Cloud Computing: MySQL: 2006 SageCRM: Sage Group: Sage CRM 2019 R1 February 2019 Proprietary or SaaS: ASP.NET, ASP yes Windows MS SQL, ORACLE ...

  5. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The healthcare industry has and continues to use outbound call centre programmes for years to help manage billing, collections, and patient communication. [28] The inbound call centre is a new [when?] and increasingly popular service for many types of healthcare facilities, including large hospitals. Inbound call centres can be outsourced or ...

  6. Salesforce (CRM) Q4 2025 Earnings Call Transcript - AOL

    www.aol.com/salesforce-crm-q4-2025-earnings...

    From an industry perspective, in Q4, health and life sciences, communications and media both performed well, while tech and manufacturing, automotive and energy were more measured.

  7. 3 No-Brainer Artificial Intelligence (AI) Stocks to Buy With ...

    www.aol.com/finance/3-no-brainer-artificial...

    Salesforce (NYSE: CRM) offers a growing suite of enterprise software ranging from its flagship customer relationship management software to marketing automation, to data organization and analysis.

  8. Category : Customer relationship management software

    en.wikipedia.org/wiki/Category:Customer...

    For companies developing CRM applications, see Category:Customer relationship management software companies. Subcategories This category has the following 6 subcategories, out of 6 total.

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