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  2. Vehicular metrics - Wikipedia

    en.wikipedia.org/wiki/Vehicular_metrics

    if area is too small, vehicle becomes difficult to use Fuel economy: mpg (US) mpg (imperial) l/100 km and km/L economics, range greater is better (mpg and km/L), lower is better (L/100 km) must be specified on new vehicles for sale in the US and UK Maximum g-force(s) g or ft/s 2: g or ft/s 2: g or m/s 2: acceleration, braking (safety) higher is ...

  3. Dispatch (logistics) - Wikipedia

    en.wikipedia.org/wiki/Dispatch_(logistics)

    In a tow truck example, the card might be labeled with the tow car's radio identifier, "Downtown 6" and may be labeled with the vehicle number or data about the capabilities of the specific tow car. It might give a weight capacity, show the unit as a flat bed or cradle snatcher, or mention the unit carries a can of Diesel fuel.

  4. Kano model - Wikipedia

    en.wikipedia.org/wiki/Kano_model

    An example of this would be a milk package that is said to have ten percent more milk for the same price will result in customer satisfaction, but if it only contains six percent then the customer will feel misled and it will lead to dissatisfaction. Examples: In a car, acceleration. Time taken to resolve a customer's issue in a call center.

  5. Quality, cost, delivery - Wikipedia

    en.wikipedia.org/wiki/Quality,_cost,_delivery

    Quality is the ability of a product or service to meet and exceed customer expectations. It is the result of the efficiency of the entire production process formed of people, material, and machinery. Customer requirements determine the quality scope. Quality is a competitive advantage; poor quality often results in bad business.

  6. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience has emerged as a vital strategy for all retail businesses that are facing competition. [12] According to Holbrook & Hirschman studies [13] (1982) customer experience can be defined as a whole event that a customer comes into contact with when interacting with a certain business. This experience often affects the emotions of ...

  7. Olo (OLO) Q4 2024 Earnings Call Transcript

    www.aol.com/olo-olo-q4-2024-earnings-040015507.html

    Free cash flow was $6.8 million compared to $2.7 million a year ago. Q4 cash flow metrics primarily reflect operating income performance and working capital timing.

  8. Jumia Technologies Ag (JMIA) Q4 2024 Earnings Call Transcript

    www.aol.com/jumia-technologies-ag-jmia-q4...

    Image source: The Motley Fool. Jumia Technologies Ag (NYSE: JMIA) Q4 2024 Earnings Call Feb 20, 2025, 8:30 a.m. ET. Contents: Prepared Remarks. Questions and Answers. Call Participants

  9. Units of measurement in transportation - Wikipedia

    en.wikipedia.org/wiki/Units_of_measurement_in...

    vehicle-kilometre (vkm [1]) as a measure of traffic flow, determined by multiplying the number of vehicles on a given road or traffic network by the average length of their trips measured in kilometres. [2] vehicle-mile (vehicle miles traveled, or VMT [1]) same as before but measures the trip expressed in miles.