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Business support systems (BSS) are the components that a telecommunications service provider (or telco) uses to run its business operations towards customers. Together with operations support systems (OSS), they are used to support various end-to-end telecommunication services (e.g., telephone services). [ 1 ]
An accounting information system (AIS) is a system of collecting, storing and processing financial and accounting data that are used by decision makers. An accounting information system is generally a computer-based method for tracking accounting activity in conjunction with information technology resources.
BSS and OSS have their own data and service responsibilities. The two systems together are often abbreviated OSS/BSS, BSS/OSS or simply B/OSS. The acronym OSS is also used in a singular form to refer to all the Operations Support Systems viewed as a whole system.
OSS/BSS, in telecommunications, refer to operations support system and business support system. The distinction emphasizes a separation of concerns between maintaining network operations and the business around which that network is built.
Term convergent billing system refers to such a solution, that could maintain single customer account and produce a single bill for all services (for example, it could be public switched telephone network, cable TV and cable internet services for one customer) and also do it regardless a payment method (prepaid or postpaid).
Primavera is an enterprise project portfolio management software. It includes project management, scheduling, risk analysis, opportunity management, resource management, collaboration and control capabilities, and integrates with other enterprise software such as Oracle and SAP’s ERP systems.
Information management provided convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers. They had approximately 130,000 employees across 33 countries.
Founded in 1993, the company provides full-stack OSS/BSS software and services to communications service providers. [1] Netcracker has since expanded into cloud-native, microservices-based software, [4] virtualization, automation, generative artificial intelligence (GenAI) and Digital Satellite Service support software.