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If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
It's possible to remove security questions as recovery info on your account by deleting them from your Account Information page. It's more secure to add an email address or phone number to verify and secure your account. If you've recently updated a mobile number or alternate email address, your security questions may have already been removed ...
2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click Continue. 8. Enter the code shown in your ...
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Open the Settings app on your iOS device. Scroll down to Mail and tap the Mail icon. Tap Accounts. Find your AOL Mail account on the list and tap it. Tap Re-enter Password. Enter your AOL username. Enter your AOL password. If prompted, choose where to receive a verification code, then enter your verification code and tap Next. Tap Continue. Tap ...
Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.
Sign in to the AOL Account Security page.; Scroll to the bottom of the page. Click Add email or Add phone number.; Follow the on-screen prompts to enter and verify your new recovery info.
If you've confirmed the message is safe, we recommend you review your connected devices, confirm or delete your app password, or use the AOL app to ensure continued safe access to your account. If you think the message indicates suspicious activity, we recommend you change your password and secure your account.