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  2. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    After trying the first solution, check whether you can play the video. If you still get a black, green or distorted screen, continue using the suggested solutions until the problem is fixed. Solutions. Restart your computer

  3. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  4. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.

  5. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    If you have any combination of "AOL" in your display name, the message won't go through. It is especially important to check your Mail settings for this if your account has been recently compromised, as hackers will often change your name to make it harder for you to use your account normally even after it's secured. Clear your browser's cache

  6. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

  7. About error message 'We can't sign you in right now. Please ...

    help.aol.com/articles/error-message-we-cant-sign...

    © 2025 Yahoo. All rights reserved.

  8. Black screen of death - Wikipedia

    en.wikipedia.org/wiki/Black_screen_of_death

    This black screen was simplified compared to the previous blue screen, omitting instructions that the user is recommended to take. [ citation needed ] Windows 10 and later also displays a black screen due to an unfinished update in addition to the aforementioned causes above; in this case, after the system restarts and the user tries to login ...

  9. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

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